LedgerMCP: Billing and Refund Policy
LedgerMCP, LLC
Effective date: July 9, 2026
Last updated: October 1, 2026
The bookkeeping software is free, which keeps this policy short. It applies to
what is paid: live bank feeds (Starter, Growth, and Scale), and AI Bookkeeping +
Autopilot beyond the allowance every plan includes (Growth and Scale).
The free tier needs no policy
Unlimited books, CSV and manual transactions, all reports, and full agent
access over MCP (connecting your own Claude or ChatGPT) are free forever. Every
plan, Free included, carries a small monthly allowance of the built-in
assistant. Autopilot and the larger allowances are the paid part; your own
agent is always free. No card is required, and the only thing with a clock is
the 14-day bank-feed trial. Nothing in this policy limits the free tier.
The free tier carries anti-abuse ceilings rather than plan limits, set far above
real use (50,000 stored transactions, and a books ceiling no ordinary account
reaches). If you ever meet one, email support and we will raise it. We would
rather do that than have you hit a wall.
Paid plans
- Paid plans are billed monthly, in advance. There is no annual plan.
- Plans are priced by the number of connected bank accounts, pooled across
every book in your account. Upgrades take effect immediately; downgrades
take effect at the start of the next billing period.
Cancellation
Cancel anytime from Settings → Billing: no email required, no retention
flow. When you cancel:
- Live bank feeds continue through the end of the period you already paid for,
then stop. The accounts and their history stay in your books as offline
accounts.
- Your books are untouched. All data, reports, and agent access remain
available on the free tier, and you can export everything to CSV at any time.
Refunds
- Charges for the current month are generally not refunded. Cancel and the plan
simply ends at the period close. If something went wrong (a double charge, a
plan change that didn't apply, feeds that never worked), email us and we will
make it right.
- To request a refund, email
support@ledgermcp.com with "Billing" in the
subject from the email on your account.
Failed payments
If a renewal payment fails, we retry and email you. Feeds pause if payment
cannot be collected; your books stay intact and free-tier features keep
working. Reconnect a payment method to resume feeds; nothing is deleted.
Questions
support@ledgermcp.com. Related: